Order Information

Have a pre-sale question? Tracking a package?
Is something not what you expected? You’re in the right place.

The links and information below should answer your question. If not, please contact Customer Service regarding your order. Have your order number handy.

If you have a non-order related question, please Contact the crew at GardenGrow through our primary contact form for questions unrelated to an order or a pre-sale inquiry.

The GardenGrow Guarantee

30-Day Money Back Guarantee

All items carry a 30-day money back guarantee. If you are not completely satisfied with your purchase, return it with your receipt within 30 days and GardenGrow will refund your money–no questions asked. Freight charges are not refundable. Items that carry an additional manufacturer’s guarantee will have detailed information enclosed with the product. Please see individual product text descriptions to determine which products carry a manufacturer’s guarantee.

Support for Dramm brand products visit – Dramm Lifetime Consumer Guarantee.